Heat Pumps
Heat Pumps in Rochester, NY
Cold-climate heat pumps that actually work at 5F.
Modern cold-climate air-source heat pumps maintain full rated capacity at 5F and partial capacity down to -13F -- real Rochester winter performance. With NYS Clean Heat rebates and straightforward installation in most Monroe County homes, air-source heat pumps are one of the fastest paths to a higher-efficiency, lower-emissions HVAC setup.
Recent heat pumps work
What we offer
What's included.
- Mitsubishi Hyper-Heat single and multi-zone ductless systems
- Bosch IDS and Climate 5000 central ducted heat pump systems
- Carrier Greenspeed variable-speed central heat pump systems
- Dual-fuel heat pump + gas furnace backup configurations
- Heat pump water heater installation
- NYS Clean Heat rebate application assistance
Credentials
Certified for this work.
Our process
How it works.
Load Calculation
We perform Manual J load calculations -- not rule-of-thumb sizing. Proper sizing prevents short-cycling, ensures adequate dehumidification, and avoids the most common heat pump failure mode: an oversized unit that can't heat or cool efficiently.
System Selection
We match the system to your home's ductwork (if any), electrical panel capacity, and heating and cooling requirements. For most Rochester homes replacing oil or electric resistance heat, we recommend a cold-climate model rated to at least -13F.
Installation
Most ductless single-zone installations complete in one day. Multi-zone or ducted central heat pump installs take 1-3 days. We handle electrical coordination and refrigerant certification in-house.
Commissioning and Rebate
We verify system performance, set up smart thermostat controls, and submit your NYS Clean Heat rebate application to RG&E or NYSEG. Rebate checks typically arrive in 8-12 weeks.
Service cities
Heat Pumps service near you.
We serve all 10 cities in Monroe County and the western Finger Lakes. Find your city below for local details.
Recent install
Mitsubishi Hyper-Heat — Brighton
Real install photos and project writeups coming as we expand the site. In the meantime, you can read what Monroe County homeowners say about our work.
FAQ
Common questions.
- Do heat pumps work in Rochester winters?
- Yes -- but only cold-climate models. Standard heat pumps lose efficiency below 35F. Cold-climate models like Mitsubishi Hyper-Heat maintain rated heating capacity at 5F and provide partial heat down to -13F. We only install cold-climate models in the Rochester market for exactly this reason.
- What is the NYS Clean Heat rebate for heat pumps in Monroe County?
- For RG&E customers in Monroe County, the NYS Clean Heat rebate pays a per-ton incentive on qualifying cold-climate heat pump systems. The exact per-ton amount varies by system type and efficiency tier — see our rebates page for current program details. Income-eligible households may also qualify for NYSERDA EmPower+ funding on top of the Clean Heat rebate.
- Should I keep my gas furnace as backup for a heat pump?
- For most Rochester homeowners on natural gas, a dual-fuel configuration (heat pump + gas backup) makes practical sense. The heat pump handles 80-90% of annual heating load at lower cost; the gas furnace takes over only during extreme cold. This is the lowest-risk transition path from fossil fuel to electric heat.
- How much electricity does a heat pump use in winter?
- A properly-sized cold-climate heat pump uses 2-3x less electricity than electric resistance heat for the same BTU output. Compared to oil or propane, most Monroe County homeowners see 20-40% lower heating costs. Actual savings depend on your current fuel cost and system sizing.
- Can a heat pump replace my central air conditioner?
- Yes. A heat pump is a reversible refrigeration system -- it heats in winter and cools in summer. Installing a heat pump eliminates the need for a separate central AC unit or window ACs, making it a true whole-home comfort solution.
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